policies

SHIPPING
All our products are shipped by USPS Priority Mail
. 
You will receive an email notification from USPS once your package has shipped.

We are truly sorry that international have risen so steeply - they reflect the postal services price increases.




After adding your products to the shopping cart you can check the shipping (before purchasing) by selecting your country in the Estimate Shipping Costs section and clicking the 'Update' button.

The rates for the US are $7.50 (small box), $12.50 (medium box) and $16.00 (large box).

The rates for Canada are $22.00 (small box), $45.00 (medium box), $60.00 (large box).

The rates for the Rest of The World are $25.00 (small box), $65.00 (medium box), $85.00 (large box).


Shipping within the US take 2-3 business days.
Shipping to Canada typically takes about a week.
Shipping to Europe takes 1-2 weeks.
Shipping to the rest of the world can take up to 3 weeks.


RETURNS
Returning Creams:
Unopened creams (with the seal intact) may be returned within 30 days of receipt for a full refund. Creams that are returned more than 30 days after delivery will receive a partial refund of 50% of the total cost. We regret that refunds cannot be given on opened creams.



Returning All Other Products:
Shipping costs will not be refunded unless the return is a result of our error. If the return is a result of our error (an incorrect or defective item) return shipping costs will be paid by Miranda Castro's Shop. In addition, we shall also make good our error i.e. replace a defective product or issue a full refund.

REFUNDS

Refunds will be sent within 2-4 weeks of receipt of returned product/s. An e-mail notification confirming receipt of the product will be sent.


PRIVACY

Neither Miranda Castro nor any of her partners, colleagues or employees will share your information with anyone.



Miranda Castro's Shop - copyright ©2017