Policies

Shipping

All our products are shipped by USPS Priority Mail. 
You will receive an email notification from USPS once your package has shipped.



After adding your products to the shopping cart you can check the shipping costs (before purchasing) by selecting your country in the Estimate Shipping Costs section and clicking the ‘Update’ button.

Shipping rates for the US, Canada and the Rest of the World reflect current USPS charges. We are truly sorry that international have risen so steeply – they reflect the postal services price increases. 

Shipping within the US takes 2-3 business days.
Shipping to Canada typically takes about a week.
Shipping to Europe takes 1-2 weeks.
Shipping to the rest of the world can take up to 3 weeks.


Returns

Returning Creams:
Unopened creams (with the seal intact) may be returned within 30 days of receipt for a full refund. Creams that are returned more than 30 days after delivery will receive a partial refund of 50% of the total cost. We regret that refunds cannot be given on opened creams.



Returning All Other Products:
Shipping costs will not be refunded unless the return is a result of our error. If the return is a result of our error (an incorrect or defective item) return shipping costs will be paid by Miranda Castro’s Shop. In addition, we shall also make good our error i.e. replace a defective product or issue a full refund.


Refunds


Refunds will be sent within 2-4 weeks of receipt of returned product/s. An e-mail notification confirming receipt of the product will be sent.


Privacy


Neither Miranda Castro nor any of her partners, colleagues or employees will share your information with anyone. For more information please see our full Privacy Policy.

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